Social media tracking is a process of monitoring and analyzing conversations on social media platforms. It enables companies to understand what people are saying about their brand, products, services and competitors. By tracking relevant conversations, businesses can gain insights into customer sentiment, market trends, competitive landscape and more. This information can help them make informed decisions about marketing campaigns, product launches and other business initiatives. Social media tracking also helps brands better engage with their audiences by understanding what topics they’re interested in discussing and which influencers have the most impact. With the right tools and strategies, businesses can use social media tracking to maximize their potential for success.